Terms of Service

Last Updated: August 19, 2026

Welcome to Delvaniq ! These Terms of Service ("Terms") govern your access to and use of our website located at Delvaniq.com (the "Site") and any related services, digital content, and pet product purchases offered by Delvaniq ("we", "us", or "our").

By accessing, browsing, or placing an order on our Site, you agree to be bound by these Terms, as well as our [Privacy Notice] and [Return & Refund Policy]. If you do not agree to all of these Terms, please do not access or use our Site.

1. General Conditions & User Representation

By agreeing to these Terms of Service, you represent and warrant that you are at least the age of majority in your state, province, or country of residence.

We reserve the right to refuse service, terminate accounts, or cancel orders for any legitimate reason at our sole discretion at any time. You understand that your content (excluding payment card information) may be transferred unencrypted over various networks. Payment information is always encrypted using standard security technology during transmission over networks.

2. Products, Safety & Responsible Pet Care

  • Product Representations: We make every effort to display the colors, dimensions, and materials of our pet products as accurately as possible. However, actual colors and textures may vary slightly depending on your device screen settings.

  • Pet Supervision & Care: While our products are crafted with pet-safe and durable materials, no pet toy or accessory is completely indestructible. Pet owners are solely responsible for inspecting products before use, selecting the appropriate size/type for their pet, and supervising their pets during play or use. Delvaniq is not liable for damage or injury caused by improper product selection, pet chewing/ingestion, or lack of supervision.

  • Price Changes & Availability: Prices, descriptions, and stock availability for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any item or service without prior notice.

  • Typographical Errors: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel or refuse any orders placed for products listed at the incorrect price, even if the order has been confirmed and charged. If charged, a full refund will be issued immediately.

3. Orders & Billing Authenticity

We reserve the right to limit or reject any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. You agree to promptly update your account and other details, including your email address and payment details, so that we can complete your transactions and contact you as needed.

4. Intellectual Property Rights

All content featured or displayed on this Site—including but not limited to brand logos, trademarks, text, graphic layouts, product descriptions, custom photography, digital downloads, and visual design assets—is the exclusive property of Delvaniq and is protected by international copyright, trademark, and intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, product images, or written content without express written consent from Delvaniq .

5. Third-Party Links & Services

Certain content, products, and services available via our Site may include materials from third parties (such as payment processors, analytics platforms, and logistics partners). Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not assume any liability for third-party materials or services.

6. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, state, or local regulations, laws, or ordinances.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To upload or transmit viruses, malware, or any other type of malicious code that could affect the functionality or operation of the Site.

  • To collect or track the personal information of others or engage in unauthorized scraping or data gathering.

7. Limitation of Liability & Warranty Disclaimer

WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Delvaniq AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF ANY OF OUR PRODUCTS OR SERVICES, INCLUDING BUT NOT LIMITED TO PRODUCT REPLACEMENT COSTS, PET INJURIES RESULTING FROM MISUSE, OR LOSS OF DATA.

8. Indemnification

You agree to indemnify, defend, and hold harmless Delvaniq , and our officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.

9. Governing Law & Severability

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with applicable laws. In the event that any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. Contact & Customer Support Information

Questions about the Terms of Service should be sent to us via the contact details below:

  • Brand Name: Delvaniq

  • Customer Support Email: service@delvaniq .com

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)